When I tried to set up my new iPod Nano (http://sumocat.blogspot.com/2006/12/seeing-red-this-x-mas.html) on Christmas day, iTunes got hung up trying to access the store. Quite odd since I had set up two iPods before with no problem, including one using a dial-up connection. Come to find out the hang was probably the result of an overwhelming number of customers hitting the store at once. According to Hitwise, the store received more than four times the traffic (http://playlistmag.com/news/2006/12/27/hitwise/index.php) it did last Christmas. Considering iTunes is already the top online music store, that's huge business. Sure, there were a lot of customers left dissatisfied by the slowness of the store, but from a business perspective, a four-fold increase in customers is hardly something to complain about. |
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