Thursday, October 06, 2005

Specifically, how to scare them away from your model of Tablet PC.
Step One: Preload your systems with crapware and sit back while buyers publicly bitch about it.
Step Two: make the co-owner of a popular blog wait and wait and wait for warranted repair service.
Toshiba, while they are working harder than anyone to sell TPCs, is dropping the ball when it comes to the post-purchasing experience. Quite unfortunate, especially considering how sexy their product is.

How to Scare Away Customers


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