Dear Comcast, sorry for not being informed

Dear Comcast, sorry for not being informed

Well, it turns out Fred came through (http://sumocat.blogspot.com/2008/03/comcast-i-accept-your-challenge.html)... sort of. Turns out the refund we were told to expect became a transfer, as we initially wanted (http://sumocat.blogspot.com/2007/09/dear-comcast-go-f-yourself.html) but were told was some kind of monumental effort. Fred got the ball rolling on getting someone to tell us this, which we actually would have figured out on our own this week.

My wife pays that bill at the end of the month, which was yesterday. Turns out she didn't pay it yesterday because we didn't get a bill because the credit was applied so we don't owe money. Of course, it would have been nice to know the transfer-turned-refund turned back to transfer, so I wouldn't mistake a credit of the same dollar amount for the refund. But hey, I can only expect Comcast to ask for money, not let me know when they finally figured out what to do with it.

Oh well, I got four blog entries out of it, and yet another reminder of how my life runs along odd lines of coincidence. We'd been waiting six months for a refund, weren't even thinking about it at this point, then we get a credit in the bank (which pays our Comcast bill) for the same dollar amount the same month our credit kicks in, just days before we would have noticed the absent Comcast bill.

Anyway, apologies to Fred for the vote of no confidence, though to be fair, all you did was get someone to tell me what they did with the money. It was some guy in accounting who spent six tireless months moving our money from one account to another. That said, it was nice to finally be notified, so thank you for that. Your help, and the lack of competitors, has kept me a customer.
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